Gold Standard Construction | Last updated: 27 September 2026
1. Introduction
Gold Standard Construction (“we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation or use our roofing and building services.
We aim to handle personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK data protection legislation.
2. Who We Are
Gold Standard Construction provides roofing and building services across Herefordshire, Gloucestershire and Worcestershire.
For enquiries about this Privacy Policy or how we handle your personal information, please contact us using the details below.
Gold Standard Construction
Address: Unit 9, Davy Way, Wheatstone Court, Quedgeley, Gloucestershire, GL2 2AQ
Telephone: 01432 81 77 86
Email: info@gsc-uk.co.uk
Website: https://gsc-uk.co.uk/
For the personal information described in this policy, Gold Standard Construction is the data controller, provided it is the legal entity responsible for determining how and why that information is processed.
3. Information We Collect
We may collect personal information when you interact with our website, contact us or enquire about our services.
This may include:
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Personal details: Your name, email address, telephone number and postal address.
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Project information: Details about your property, roofing or building requirements, requested quotations and other information you voluntarily provide.
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Communications: Information contained in emails, telephone conversations, website enquiries and other correspondence.
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Technical information: Your IP address, browser type, device information and website usage information, where collected through our website or its associated services.
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Customer records: Information relating to quotations, agreed projects, invoices, payments and completed work.
We only collect personal information that is relevant to the purposes for which it is required.
4. How We Use Your Information
We may use your personal information to:
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Respond to enquiries submitted through our website, email or telephone.
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Provide quotations for roofing, building and associated services.
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Arrange property visits, surveys and consultations.
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Manage ongoing projects and communicate with customers.
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Process invoices, payments and other business transactions.
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Maintain accurate customer and business records.
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Improve our website, services and customer experience.
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Meet our legal and regulatory obligations.
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Send marketing communications where permitted by law.
We will not use your personal information for unrelated purposes without an appropriate lawful basis.
5. Our Lawful Basis for Processing Personal Information
Under UK GDPR, we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on the following:
Contractual necessity: Where processing is necessary to provide a quotation at your request, enter into an agreement or deliver our roofing and building services.
Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to enquiries, managing customer relationships, maintaining website security and improving our services, provided these interests do not override your rights and freedoms.
Legal obligations: Where we must process or retain information to comply with applicable laws, including accounting, taxation and other regulatory requirements.
Consent: Where we ask for your permission to carry out particular activities, such as certain forms of marketing or the use of non-essential website cookies.
Where we rely on consent, you may withdraw it at any time.
6. How We Store and Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.
These measures may include secure website connections, restricted access to customer records, appropriate password protection and security controls for the systems we use.
Although we take reasonable precautions, no method of transmitting or storing information electronically is completely secure.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.
Retention periods depend on the type of information, the nature of our relationship with you and any applicable legal obligations.
For example, financial records may need to be retained for statutory accounting and taxation purposes, while unsuccessful enquiries may be retained for a shorter period.
When personal information is no longer required, we will securely delete or anonymise it.
8. Sharing Your Personal Information
We do not sell your personal information.
We may share information with trusted third parties where reasonably necessary to operate our business and provide our services.
These may include:
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Website hosting providers and IT support services.
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Customer management, email and communication providers.
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Professional advisers, including accountants and legal representatives.
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Subcontractors and suppliers involved in delivering agreed projects.
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Payment processors and other relevant service providers.
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Regulatory authorities where disclosure is required by law.
Where third parties process personal information on our behalf, we take appropriate steps to ensure suitable data protection arrangements are in place.
9. International Data Transfers
Some third-party service providers may process or store personal information outside the United Kingdom.
Where international transfers occur, we will ensure that appropriate safeguards are in place, where required by applicable data protection legislation.
These may include UK adequacy regulations or approved contractual safeguards.
10. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, remember visitor preferences and understand how visitors interact with our content.
Depending on the technologies installed, these may include:
Essential cookies: Necessary for the operation, security and basic functionality of the website.
Analytics cookies: Used, where enabled, to understand website traffic and visitor interactions so that we can improve our website.
Functional cookies: Used, where applicable, to remember preferences or support additional website features.
Marketing cookies: Used only where applicable to support advertising, measure campaign performance or provide relevant marketing content.
We will provide information about the cookies and similar technologies actually used on our website and obtain consent where required by law.
You can manage your preferences through our website’s cookie controls, where available, or through your browser settings.
11. Marketing Communications
Where permitted by applicable law, we may contact you about our roofing and building services, company updates or other relevant information.
Where consent is required, we will obtain it before sending marketing communications.
You can withdraw your consent or object to direct marketing at any time by contacting us at info@gsc-uk.co.uk or using the unsubscribe option provided in a marketing email, where applicable.
12. Your Data Protection Rights
Under UK data protection legislation, you may have the following rights, subject to applicable conditions and exemptions:
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Right of access: Request a copy of the personal information we hold about you.
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Right to rectification: Request corrections to inaccurate or incomplete information.
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Right to erasure: Request deletion of your personal information in certain circumstances.
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Right to restrict processing: Request that we limit how your information is used in certain circumstances.
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Right to data portability: Request the transfer of certain personal information to you or another organisation.
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Right to object: Object to certain processing activities, including processing for direct marketing.
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Right to withdraw consent: Withdraw your consent where we rely on it to process your information.
You also have rights relating to certain automated decision-making activities, where applicable.
To exercise your rights, please contact us at info@gsc-uk.co.uk.
We will respond to requests in accordance with applicable data protection legislation.
13. Third-Party Websites
Our website may contain links to external websites, including suppliers, business partners or social media platforms.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policies of any external websites you visit.
14. Children’s Privacy
Our website and services are primarily intended for adults seeking roofing, construction and related building services.
We do not knowingly collect personal information from children through our website without an appropriate lawful basis.
If you believe a child has provided us with personal information inappropriately, please contact us so we can investigate and take appropriate action.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business operations, website functionality or applicable data protection requirements.
Any updates will be published on this page, together with the revised date.
We encourage visitors to review this policy periodically.
16. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information or wish to exercise your data protection rights, please contact us.
Gold Standard Construction
Unit 9, Davy Way Wheatstone Court Quedgeley Gloucestershire GL2 2AQ
Telephone: 01432 81 77 86
Email: info@gsc-uk.co.uk
Website: www.gsc-uk.co.uk
If you are unhappy with how we handle your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Website: www.ico.org.uk
Telephone: 0303 123 1113